Privacy policy

Privacy Policy

1. Who we are

Zapateria Mexico, 88-07 Roosevelt Ave, Jackson Heights, NY 11372, is the business responsible for the personal information collected on this site.

You can reach us about anything on this page at support@shopzapateriamexico.com or (718) 899-1742.

2. What we collect

We collect the information you give us to place and deliver an order, and basic information about how the site is used.

That means your name, shipping and billing address, email address, phone number if you give one, and the details of what you ordered. Payment card numbers are handled by our payment processor and are never stored by us. Our platform also records standard technical information such as pages visited, browser and device type, and approximate location derived from an IP address.

3. Why we use it

We use your information to fulfil orders, answer questions, and meet our legal and accounting obligations.

We do not sell your personal information. We do not send marketing email unless you have asked for it, and every marketing email carries an unsubscribe link that works.

4. Who we share it with

We share only what is needed with the companies that run the store for us.

That is our ecommerce platform, our payment processor, and the carriers who deliver your parcel. Each receives the minimum required to do its job. We may also disclose information where the law requires it.

5. Cookies

The site uses cookies to keep your cart, to keep you signed in, and to measure traffic.

Most browsers let you refuse or delete cookies in their settings. Blocking cookies that the cart depends on will stop checkout from working.

6. How long we keep it

We keep order records for as long as tax and accounting rules require, and no longer than we need to.

Account and marketing data are deleted when you ask us to delete them, subject to those record-keeping obligations.

7. Your rights

You can ask us for a copy of your personal information, ask us to correct it, or ask us to delete it.

Write to support@shopzapateriamexico.com and we will respond within 3 business days. We may need to confirm your identity before acting on a request.

8. Changes to this policy

If we change this policy we will update this page.

Continuing to use the site after a change means you accept the updated policy.